onekshobet Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how onekshobet collects, uses, and protects your data.
Introduction
onekshobet takes your privacy seriously. This privacy policy clearly explains how personal information of onekshobet platform users is collected, how it is used, how it is stored and kept secure, and under what specific circumstances it may be shared with third parties.
By visiting our website onekshobet.cam or using our services, you are considered to have given your full consent to this privacy policy. If you do not agree with any condition of this policy, please refrain from using our platform.
onekshobet provides services only to users of legal age (21 years or older). We are always committed to protecting our users' information and treat their personal privacy with the utmost respect.
Data Collection
Various types of information are collected during account registration and use of services on onekshobet. The different categories of information are described below.
Personal Identification Information
The following information is collected from you during the registration process:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile phone number
- Password (stored in encrypted form)
- Preferred currency and language preferences
Financial Information
The following information may be collected to process transactions and for KYC verification:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Transaction history and records
- Deposit and withdrawal amounts and dates
Automatically Collected Information
When you use our platform, the following technical information is automatically collected:
- IP address and device identification information
- Browser type, version, and operating system
- Page visit times and session duration
- Gaming activity history
- Referral source and navigation patterns
Data Use
onekshobet uses collected information only for specific and legitimate purposes. The main purposes for which we use your information are listed below:
Account Management
Your information is used to create, verify, and manage your account, and is also needed for password recovery and security verification.
Financial Transactions
Financial information is used to process deposits and withdrawals, prevent fraud, and comply with Anti-Money Laundering (AML) regulations.
Service Improvement
Data is used to enhance the user experience, develop new features, and analyze platform performance.
Customer Support
Your information is used to resolve your complaints and queries and to provide effective assistance through live chat.
Marketing Communications
If you have consented to receive marketing messages, your contact information will be used to inform you about relevant promotional offers, bonuses, and updates.
Legal Compliance
Information may be used to comply with applicable laws and regulations and when cooperation with competent authorities is required.
Cookies Policy
The onekshobet platform uses cookies and similar tracking technologies to function properly and to improve your experience.
Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, verify security tokens, and enable basic navigation. Disabling these cookies will prevent the platform from functioning properly.
Functional Cookies
Functional cookies are used to remember your preferences such as language selection, theme preferences, and gaming settings. They make each of your visits more personalized.
Analytical Cookies
Analytical cookies are used to understand which parts of the platform users visit most and where there is room for improvement. This information is collected in aggregate form and is not used to identify any individual.
Cookie Controls
You can delete or disable cookies through your browser settings. However, please note that disabling essential cookies may affect some functionality of the platform.
Third-Party Cookies
Some third-party services on our platform (such as payment gateways and game providers) may use their own cookies. These cookies are governed by the respective service provider's privacy policy.
Data Sharing and Disclosure
onekshobet does not sell, rent, or transfer any personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Payment gateways such as bKash, Nagad, Rocket, Upay, and bank transfers receive the minimum financial information necessary to complete transactions. These organizations are bound by their own strict privacy regulations.
Game Providers
Pragmatic Play, Spribe, JILI, PG Soft, and other game providers may receive limited information necessary to deliver gaming services. This information is used only to ensure the fairness of games.
Legal Obligations
In response to a lawful order or request from a competent judicial or regulatory authority, information necessary to fulfill legal obligations may be disclosed. Information may be shared under Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
Technology Partners
A very limited amount of technical information may be shared with trusted technology partners to ensure the platform's security, performance, and anti-fraud services. These partners are contractually bound to maintain the confidentiality of information.
Important: Outside of the cases listed above, your personal information will not be shared with any third party under any circumstances without your explicit written consent.
Data Retention Period
onekshobet retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to be retained under applicable laws and regulations.
- Information for active accounts is retained for as long as the account remains open.
- Financial transaction records are retained for a specified period to meet applicable legal requirements.
- Even after an account is closed, some information may be retained for a specified period for fraud prevention and legal accountability purposes.
- Once the designated retention period has ended, information is securely deleted or fully anonymised.
Security Measures
onekshobet has implemented industry-standard technical and organizational security measures to protect your information.
SSL Encryption
All information transmitted on our platform is protected by SSL/TLS encryption technology, which prevents unauthorized access during data transmission.
Database Security
Information stored on our servers is kept in encrypted databases. Passwords are never stored directly — they are kept only in hashed and salted form.
Access Controls
Only authorized staff have access to the minimum necessary information. All access is logged and regularly audited.
Security Testing
Our platform undergoes regular security testing and vulnerability assessments. Necessary steps are taken as soon as potential risks are identified.
Data Breach Response
If a data security breach occurs for any reason, affected users will be notified as quickly as possible and immediate steps will be taken to minimize the damage.
Your Rights
As a user of the onekshobet platform, you have the following rights regarding your personal information.
Right to Access
You have the right to request to see what information we hold about you. You can contact our support team to receive a copy of your information.
Right to Rectification
You have the right to request correction of any information we hold about you that is inaccurate or incomplete.
Right to Erasure
In certain circumstances, you have the right to request that your information be deleted. However, some information may not be possible to delete due to legal obligations or ongoing legal proceedings.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. You can unsubscribe from marketing communications at any time.
Data Portability
In certain circumstances, you have the right to request your information in a structured, commonly used, and machine-readable format.
To exercise these rights, contact us via live chat or email. We will respond to your request within a reasonable time.
Third-Party Links and Services
Our platform may reference third-party services such as game providers and payment gateways. These third parties have their own privacy policies, and onekshobet is not responsible for how your information is handled on their websites or services.
We recommend that you read the privacy policy of any third-party service before using it.
Protection of Minors
onekshobet is for users aged 21 or older only. We do not knowingly collect personal information from any minor.
If we find evidence that a minor has used our platform, the relevant account will be immediately closed and the collected information will be deleted.
If parents suspect that their underage child has used our services, please contact our support team immediately.
Policy Changes
onekshobet reserves the right to update this privacy policy from time to time. This policy may change due to business practices, legal requirements, or technological changes.
If there are significant changes to the policy, you will be notified by email or through in-app notifications on the platform.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision to this policy. Continuing to use the platform after changes are made will be considered as your acceptance of the updated policy.
For important changes, we may ask you to review the policy again and provide your consent again if necessary.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your data, please contact us through the following:
Live Chat
Our Bangla-speaking support team is always ready to assist you via 24/7 live chat. This is the fastest way to reach us.
For detailed privacy-related requests, contact us by email:
[email protected]
We aim to respond to all privacy-related requests within a reasonable time. Processing time may vary depending on the complexity of your request.
Have more questions?
Visit our FAQ page or chat with us via 24/7 live chat.